Returns & Exchanges
At Happy Dog, we want you and your pup to love your new style, so we offer a flexible 30-day return window for all unworn apparel and accessories. If your fit isn't quite right, we've made the exchange process simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in their original packaging.
- 3.Drop Off Package
Take your package to any authorized carrier location within 7 days of generating your label to ensure timely processing.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method or ship out your new exchange items within 3-5 business days.